The Mercure Gold Coast Resort is a tranquil and authentic retreat nestled between the serene Gold Coast Hinterland and the picturesque Palm Meadows Golf Course in Carrara. Designed for guests seeking to slow down and reconnect with nature, the resort offers a blend of convenience and peaceful surroundings. It serves as an ideal base for families, conference groups, and golf enthusiasts, providing a restful haven close to the vibrant attractions of the Gold Coast.
The resort is a welcoming destination for families, offering a range of amenities and features to keep guests of all ages entertained. Key family-friendly facilities include two outdoor swimming pools, with one often referred to as a "vibrant spot for family fun." The resort also offers "Kids Stay & Eat Free" packages, allowing children aged 12 and under to enjoy a complimentary meal from the kids' menu with a paying adult. Additionally, the resort's location provides easy access to nearby theme parks, beaches, and other attractions, making it a convenient hub for family adventures.
Mercure Gold Coast Resort provides a host of facilities and activities for recreation and relaxation. Guests can unwind in one of the two outdoor pools or play a game on the two floodlit tennis courts. For those focused on wellness, there is a fully equipped fitness centre and the Future Therapy Spa, which offers a range of massage and beauty treatments. The resort is also situated next to the Palm Meadows Golf Course, providing easy access for golf enthusiasts. For business and events, the resort features 13 meeting rooms, including The Masters Ballroom which can accommodate up to 600 people. The property is also pet-friendly.
The resort offers a mindful dining experience with a focus on fresh, local flavours and sustainability.
The Green Dining: This is the main restaurant, which serves buffet breakfast and dinner daily. The menu is inspired by a "garden-to-plate" philosophy, featuring produce grown on-site and ingredients from local suppliers. It offers both a traditional menu with modern favourites and a dedicated plant-based and vegetarian menu. A wholesome kids' menu is also available.
The Cart Bar and Kitchen: This venue is a relaxed spot for coffee, light bites, and takeaway meals, providing a convenient option for enjoying food by the pool or in your room.
The resort offers a variety of room types, each with a private balcony or courtyard and views of the gardens, pools, or golf course. All rooms are equipped with amenities such as air conditioning, flat-screen TVs with streaming services, and complimentary Wi-Fi.
Classic King Room: Features a king-size bed and is suitable for two people.
Classic Twin Room: Features two queen-size beds and can accommodate up to four people, making it ideal for families or friends.
Superior King Room: Provides a king-size bed with elevated views over the pool or golf course, accommodating two people.
Superior Twin Room: Features two queen-size beds with views of the pool or golf course, accommodating up to four people.
Resort King Room: A ground-floor option with a king-size bed and direct access to the gardens, pool, or golf course surrounds, suitable for two people.
Resort Twin Room: A ground-floor room with two queen-size beds and direct outdoor access, accommodating up to four people.
Privilege King Room: A wellness-inspired room with a king-size bed and an in-room spa bath, suitable for two people.
Privilege Twin Room: Features two queen-size beds and an in-room spa bath, accommodating up to four people.
Accessible Room: Features a queen and a single bed with a roll-in shower and support rails, accommodating up to three people.
The resort's accommodation is spread across nine low-rise, three-story buildings with stair access only, as there are no elevators.
The Mercure Gold Coast Resort is situated at 64 Palm Meadows Drive, Carrara, providing a peaceful location that is still well-connected to the Gold Coast's main attractions. It is approximately a 30-minute drive from Gold Coast Airport (OOL) and is about 10-20 minutes away from popular destinations. The resort is a short drive from theme parks like Dreamworld and Movie World, and major shopping centres such as Pacific Fair and Robina Town Centre. It is also close to various golf courses and sports stadiums like People First Stadium and Cbus Super Stadium.
The Mercure Gold Coast Resort seems to be a popular spot for a peaceful getaway, a bit removed from the hustle and bustle of the main Surfers Paradise area. It's nestled among golf courses, giving it a lush, green feel. The reviews show that guests really appreciate this quiet, tranquil setting. It's often described as a great place to unwind and relax, whether you're there for a romantic escape or a family trip.
Positives
Great Family-Friendly Facilities: The resort is well-regarded for its family amenities. Guests with kids frequently mention the two large outdoor pools. One reviewer on Booking.com highlighted that one of the pools has many shallow areas, which is fantastic for younger children. The official website also mentions a dedicated children's pool and a kids' menu at The Green Dining restaurant.
Spacious Rooms: Many reviews point out that the rooms are a good size, clean, and comfortable. The resort's website highlights specific "Family Rooms" that have a king bed connected to a twin room with two queen beds, providing plenty of space and privacy for families.
Wonderful Staff: A consistent theme across different platforms is how friendly, helpful, and accommodating the staff are. Guests love the warm welcome and excellent service.
Good Food: The dining options, particularly the breakfast buffet, get high marks from guests. Reviewers on various sites praise the quality of the food and the pleasant dining atmosphere.
Loads to Do: Besides the pools, the resort offers two tennis courts and a gym. An older review from a family travel blog also mentions a large grassy area, perfect for a game of backyard cricket or soccer, and notes that during school holidays, there are often special activities for kids like movie nights and games.
Consistent Issues (if any)
Stairs, not lifts: Some guests have noted that the accommodation is low-rise with three levels, and rooms are only accessible by stairs. For families with prams or people with mobility issues, this could be a challenge.
Dated aspects: While the rooms were renovated in 2016 and are considered clean, a few reviews have mentioned that some parts of the resort might feel a bit dated or could use some maintenance.
Location: While most people love the peaceful location, some reviewers point out that it's a bit of a distance from the main beaches and shops, so you'll need a car or taxi to get around.
Conclusion
Overall, the Mercure Gold Coast Resort seems like a fantastic option for a family holiday, especially if you're looking for a relaxing, peaceful stay away from the city's main tourist hub. The standout features for families are definitely the spacious rooms and excellent pool areas. While some minor issues like the lack of lifts and a few dated elements have been mentioned, the friendly staff and good food seem to consistently make for a great stay. It's a place that many guests say they would happily return to!