The Verdict: What Do Families Really Think?
This section provides a high-level summary of guest feedback. Interact with the chart and lists to quickly understand the resort's key strengths and the minor issues some guests have noted.
Guest Sentiment
👍What Families Loved Most
- 🌊Fantastic Pools: A huge number of clean, fun pools with slides for all ages.
- 😊Exceptional Staff: Consistently described as friendly, helpful, and amazing with children.
- 🏠Family-Focused Rooms: Spacious rooms, with special "Happy Baby" studios packed with amenities.
- 💰"Kids Eat Free" Policy: A major budget-saver that adds incredible value.
- 📍Prime Location: Direct beach access and a short walk to local shops and restaurants.
🤔Minor Niggles to Note
- 🍽️Busy breakfast buffet during peak times.
- 낡Some areas of the resort felt a bit dated to a few guests.
- 🏖️Public beach can get crowded with sellers.
- 💧Occasional minor issues like pool chemical irritation or broken toys.
Room Sweet Room: Space for the Whole Family
The resort's accommodations are a highlight for many. This section details the different room types available, focusing on the space and family-friendly amenities that make for a comfortable stay. Click on each room type to learn more.
Splish, Splash & Play!
The pools are the star attraction. Discover the variety of aquatic and land-based activities that keep kids (and adults!) entertained all day long, from waterslides to the beloved Lollo & Bernie mascots.
7+
Huge Swimming Pools
✓
Multiple Waterslides
👶
Toddler-Safe Beach Entry
Kids' & Teen Clubs
The resort offers dedicated clubs with structured activities. Younger kids love meeting the mascots, Lollo & Bernie, while older kids have their own space.
Good to Know: The Kids Club is for family-inclusive activities, not a drop-off childcare service. Parental supervision is required.
Beyond the Water
When it's time to dry off, the fun continues with a range of other facilities.
- 🤸Dedicated playground with sandpit
- 🎮Arcade / Games Room
- 🏓Table Tennis & Pool Tables
- 🏋️Fitness Center for adults
Fueling the Fun: Dining for All Ages
From expansive breakfast buffets to a fantastic budget-saving policy, this section covers the dining experience at the resort. Learn about the on-site restaurants and what families appreciate most about the food options.
⭐ Key Highlight: Kids Eat FREE! ⭐
Children under 12 eat for free from the buffet when accompanied by a paying adult. This is a huge value-add and a major reason families love the resort.
Breakfast Buffet
The breakfast spread is consistently praised for being huge and diverse, with plenty of both Thai and international options to please everyone.
Tip: It can get busy during peak hours, so consider an early start.
On-Site Restaurants
The resort has two main restaurants, La Tasca and Fino Restaurant & Grill. While reviews are generally good, some guests find the on-site prices a bit high compared to local options just a short walk away.
Children's Buffet: Offers kid-friendly staples like nuggets and fries, plus some regional dishes.
Location, Location, Location! (And Amazing Staff)
A great resort experience is about more than just facilities. Explore the resort's convenient location on Kamala Beach and read about the staff, whose friendly service is one of the most celebrated aspects of a stay here.
Conveniently Connected
The resort strikes a perfect balance: a peaceful, family-friendly setting that's still close to everything you need.
Beach Note: The beach is public. While beautiful, it can get busy and the resort does not provide its own sunbeds.
The Heart of the Resort: The Staff
Over and over, guests praise the staff for being the true highlight of their stay. Their genuine warmth and attentiveness, especially towards children, create a truly welcoming atmosphere.
"Staff were amazing and very friendly with our kids."
"Exceptionally friendly and helpful... always with a smile on their face."
"DING was amazing with the kids and played games with them."